CUSTOMER SPOTLIGHT – Leaf BEAN machine

Aug 24, 2021 | Business

Leaf Bean Machine is a coffee roastery (Karvan coffee) and tea supplier (Pure Tea) located in Bibra Lake, Perth. The Perth coffee roastery supplies cafes across Western Australia (plus one café up in Darwin!) with their freshly roasted coffee beans and expertly crafted tea blends. Owned by power couple Brad and Fleur, the duo have developed a business that not only creates exceptional products but also promotes community, connections and simply having a good time.
 
This people-orientated approach is felt throughout all steps of business. From when you first enter the Perth coffee roastery, through to barista training, to the technicians hiding in the warehouse – there’s a strong family-feel that makes you feel warmly welcomed.
 
Leaf Bean Machine have been working with the The Packaging People for about 6 years! It’s thanks to the The Packaging People that Karvan coffee bags have always looked clean, sophisticated and onsistent. From their Karvan blends, to their Single Origins – The Packaging People have supplied coffee bags for all needs
and requirements.
 
We speak with Leaf Bean Machine’s owner Fleur to hear her experience with the Aussie packaging supplier The Packaging People.
 
How long have you worked with The Packaging People?
 
“Gee time flies when you are having fun! It has been about 6 years now. The Packaging People bought a bag supplier that we were using. It can be a tricky process switching suppliers but with The Packaging People – it was a breeze. As a family owned business we have always found that the TPP team’s communication with us has been open and honest. These are important qualities we look for in business relationships and it makes them a pleasure to deal with. When you call, no matter who you talk to, it’s like chatting with a close friend.”
 
What’s your relationship with the business?
 
“I coordinate all of our Karvan bags and so I am the point of contact with The Packaging People. The team caters towards all of our needs. Whether we need strong and sturdy white coffee bags or, classic and simple brown bags – The Packaging People can deliver. In addition, we  are always striving towards environmentally friendly options and Shayden is always happy to help us find affordable, reliable and good looking options.”

Would you recommend packaging people/why?
 
“I would recommend this Australian packaging supplier for so many reasons. What stands out, is that they’re always happy to help and if there are any problems, they have our back. Offshore printing can be tricky and sometimes the lowest price is not the most reliable. The Packaging People are definitely a reliable company to deal with.”